What this policy covers and where separate customer terms apply.
Approvals and responsibilities stay visible throughout the workflow.
Responsibilities, dependencies and limitations stay explicit.
Who operates the service
Trading as Building Bots
GST: 27AVYPB0378D1ZG
18/154, VS Marg, Mumbai 400042
support.buildingbots@gmail.com
This notice applies to the website, commercial discussions, onboarding and configured Building Bots services. The precise data-fiduciary/controller and processor role will be stated for each managed, hybrid or customer-hosted engagement.
What data may be handled
Contact and business details; enquiry and requirements content; authorised-user and account details; approved business knowledge and source documents; configured conversation and workflow content; approvals and audit events; connection metadata; support records; billing records; and technical or security logs. Sensitive, clinical, biometric, children’s or regulated data is not accepted by default merely because a field permits entry.
Why it is used
To respond to enquiries, prepare a custom quotation, configure and provide selected services, retrieve approved business knowledge, coordinate specialist tasks, record approvals, support users, secure the service, prevent misuse and meet applicable obligations. Data is not authorised for unrelated marketing or model training merely because it enters a workflow.
AI providers and integrations
A configured workflow may send only necessary, authorised context to a selected provider or connected platform after the required connection, permission and disclosure steps. Customer credentials remain customer-owned. Catalogue entries—including social channels, Apify, WooCommerce and planned agents—are not represented as active until implemented and tested.
Human decisions
Conversation text does not automatically become approved business knowledge or permission to act. Publishing, commercial acceptance, spending, partner activation, commerce changes and similar consequential actions follow the configured human approval boundary.
Retention, deletion and security
Each category should be kept only for a documented operational, contractual, security or legal need. Cancellation is not automatic deletion. A deletion workflow must separately cover live data, files, derived indexes, integrations and eventual backup expiry. Per-client isolation, least privilege, provenance and audit controls are intended, but this notice does not claim certification, zero risk or zero provider retention.
Your requests
Requests for access, correction, deletion, withdrawal or grievance may be sent to support.buildingbots@gmail.com. Identity and authority will be verified before records are disclosed or changed. Applicable rights depend on the law and context.
Operational details pending confirmation
Production processor list, locations and transfer terms; product-by-product data map; legal basis/authorised ground; retention and backup schedule; privacy request workflow; age restrictions; incident notice process; and final controller/processor allocation.