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Policies & responsibilities

Acceptable use policy

Rules intended to protect customers, other people, platforms and the integrity of each isolated environment.

01Plain-language scope

What this policy covers and where separate customer terms apply.

02Human control

Approvals and responsibilities stay visible throughout the workflow.

03Clear operating boundaries

Responsibilities, dependencies and limitations stay explicit.

Prohibited use

Do not use Building Bots to break law or platform terms; access data without authority; send spam or messages without required consent; deceive or impersonate; distribute unlawful, infringing or harmful content; facilitate malware or credential theft; bypass safeguards, quotas, approvals or tenant boundaries; or process scraped data without authority.

High-impact decisions

Do not rely on unreviewed AI output for clinical, legal, financial, employment, insurance, credit, safety or other high-impact decisions. Children’s, biometric, exploitative sexual and other specially regulated uses require explicit product and legal review and may be refused.

Data and communications

Only submit data and materials you are authorised to use. Maintain consent, suppression and opt-out records where messaging is configured. Do not represent an automated answer as guaranteed professional advice.

Investigation and action

Building Bots may need to restrict an unsafe, unauthorised or unlawful workflow while it investigates and preserves relevant evidence. Any suspension, notice, cure and appeal process must be proportionate and stated in the customer agreement.

Report misuse

Report suspected misuse or security concerns to support.buildingbots@gmail.com.

Operational details pending confirmation

Final prohibited-use taxonomy; high-risk sectors not served; investigation authority; cure/appeal; emergency action; law-enforcement handling; and abuse escalation ownership.